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  • ✇Recent Questions - Game Development Stack Exchange
  • Gpu crashed or d3d device removedNikita Struk
    fellow StackExchange community. Probably everyone who has worked with Unreal Engine 5 has had this error. In general, it is associated with incorrectly configured video card drivers. But as my own experience has shown, this is not the end of the matter. Most of the projects I work on do not have files that require serious graphics processing (complete or almost no shaders, detailed textures, and so on). I want to ask more experienced professionals, are there any possible ideas to solve this prob
     

Gpu crashed or d3d device removed

fellow StackExchange community. Probably everyone who has worked with Unreal Engine 5 has had this error.
In general, it is associated with incorrectly configured video card drivers.
But as my own experience has shown, this is not the end of the matter.
Most of the projects I work on do not have files that require serious graphics processing (complete or almost no shaders, detailed textures, and so on).
I want to ask more experienced professionals, are there any possible ideas to solve this problem? In advance, sincerely grateful for your suggestions.

For the test run, I used the default first-person shooter game.

Error and logs

Errors at Crash text file

[2023.03.24-15.39.41:398][166]LogD3D12RHI: Error: PageFault: Found 0 active heaps containing page fault address
[2023.03.24-15.39.41:398][166]LogD3D12RHI: Error: PageFault: Found 0 released resources containing the page fault address during last 100 frames
[2023.03.24-15.39.41:398][166]LogD3D12RHI: Error: [GPUBreadCrumb] Last tracked GPU operations:
[2023.03.24-15.39.41:398][166]LogD3D12RHI: Error: [GPUBreadCrumb]   3D Queue 0 - Begin: Frame 12164 - Scene - Lights - DirectLighting - UnbatchedLights - First_Level.Sunlight - ShadowProjectionOnOpaque - VirtualShadowMapProjection(RayCount:8(Adaptive),SamplesPerRay:4,Input:GBuffer)
[2023.03.24-15.39.41:402][167]LogD3D12RHI: Error: [GPUBreadCrumb]   Copy Queue 0 - No Data
[2023.03.24-15.39.41:445][167]LogD3D12RHI: Error: [GPUBreadCrumb]   Compute Queue 0 - No Data
[2023.03.24-15.39.41:475][167]LogD3D12RHI: Error: DRED: No breadcrumb head found.
[2023.03.24-15.39.41:476][167]LogD3D12RHI: Error: DRED: No PageFault data.
[2023.03.24-15.39.41:476][167]LogD3D12RHI: Error: Memory Info from frame ID 12601:
[2023.03.24-15.39.41:476][167]LogD3D12RHI: Error:   Budget: 7288.00 MB
[2023.03.24-15.39.41:476][167]LogD3D12RHI: Error:   Used:   2007.76 MB
[2023.03.24-15.39.45:481][167]LogD3D12RHI: Error: PresentInternal(SyncInterval) failed 
 at D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Viewport.cpp:639 
 with error DXGI_ERROR_DEVICE_REMOVED

[2023.03.24-15.39.45:517][167]LogWindows: Error: Error reentered: Fatal error: [File:D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 868] 
CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed 
 at D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D1

Last Fatal Error in Logs

[2023.03.24-15.39.45:517][167]LogWindows: Error: Error reentered: Fatal error: [File:D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Util.cpp] [Line: 868] 
CurrentQueue.Device->GetDevice()->GetDeviceRemovedReason() failed 
 at D:\build\++UE5\Sync\Engine\Source\Runtime\D3D12RHI\Private\D3D12Submission.cpp:910 
 with error DXGI_ERROR_DEVICE_REMOVED  

Unreal Engine 5 Error Image

enter image description here

Unreal Engine Process Error

enter image description here

Computer components and software

Unreal Engine versions that I used: 4.27, 5.0, 5.1
Graphics card: Nvidia RTX 3050
RAM: Kingston KF2666C16D4/16G (4 items)
Processor: Intel12th Gen Intel(R) Core(TM) i5-12500, 2995 MHz

Solutions

The solutions I used:

1) Reinstalling drivers via GeForce Experience  
2) Reinstalling drivers manually in Safe Mode.  
3) Reinstalling drivers using Display Driver Uninstaller.  
4) Older drivers installation.  
5) Uninstalling conflicting software (ASUS CRATE ARMOURY).  
6) Entering the following commands into the console:  
dism.exe /online /cleanup-image /scanhealth  
dismount.exe /online /cleanup-image /restorehealth  
dism.exe /online /cleanup-image /startcomponentcleanup  
sfc /scannow  
chkdsk /f  
7) Checking your computer components for performance (including memory sticks).  
8) Using programs to adjust graphics card performance (like MSI Afterburner).  
9) Automatically installing Windows own drivers.  
10) Updating Windows.  
11) Set the power consumption in Nvidia Control Panel to the maximum performance.  
12) Reinstalling Unreal Engine.  
13) Hard reset of the system disc. I tried to reinstall the system.  
14) Disabling Intel UHD Graphics integrated graphics drivers.  
15) Disabling MSI Afterburner.  
16) Changing display settings in Unreal Engine.r.ScreenPercentage.  
17) Changing Unreal Engine graphics settings ( Cinematic, Ultra, High, etc.)  
18) Enabling Virtual Texting.  
19) Changing Directx12 on Directx11 and vice versa.  
20) To change the values in TDRDelay and TDRDGIDelay in Registers Editor.  
21) Uninstalling the Rivatunner statistics server
22) Switching from studio to game drivers and vice versa.
23) Undercloaking GPU (postponed an error but hasn't solved it).
24) Overclocking GPU (system freeze).
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