At Develop Brighton last month, Criterion general manager Charity Joy gave a talk on the art of leading people who are themselves managing other leaders, sharing the tools she's picked up along the way in her career in game development.

Joy emphasised the importance of curiosity, trust, and clear communication when it comes to supporting managers, and provided strategies for delivering effective feedback and aligning people across an organisation – especially when guiding people in areas of expertise you may not otherwise have.

Having a curious nature and the ability to be open and ask questions is important when you're leading leaders. But Joy noted that a "sense of knowing" can get in the way of this curiosity.

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