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  • ✇Ars Technica - All content
  • Disney abandons Disney+ arbitration defense in restaurant allergy death caseJon Brodkin
    Enlarge (credit: Getty Images | Gary Hershorn ) Disney said it is abandoning its motion to compel arbitration in a case filed by a man who alleges his wife died from anaphylaxis after a restaurant at a Disney complex failed to honor requests for allergen-free food. Disney's motion to compel arbitration controversially cited the Disney+ streaming service's subscriber agreement, which includes a binding arbitration clause. The plaintiff's lawyer called the argument "absurd." Di
     

Disney abandons Disney+ arbitration defense in restaurant allergy death case

20. Srpen 2024 v 19:07
A large logo that says

Enlarge (credit: Getty Images | Gary Hershorn )

Disney said it is abandoning its motion to compel arbitration in a case filed by a man who alleges his wife died from anaphylaxis after a restaurant at a Disney complex failed to honor requests for allergen-free food.

Disney's motion to compel arbitration controversially cited the Disney+ streaming service's subscriber agreement, which includes a binding arbitration clause. The plaintiff's lawyer called the argument "absurd."

Disney confirmed this week that it will withdraw the motion, which it filed on May 31.

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  • ✇Ars Technica - All content
  • Tesla drivers who sued over exaggerated EV range are forced into arbitrationJon Brodkin
    Enlarge / Tesla Superchargers. (credit: Getty Images | NurPhoto ) Tesla drivers who say the carmaker "grossly" exaggerated the ranges of its electric vehicles have lost their attempt to sue Tesla as a class. They will have to pursue claims individually in arbitration, a federal judge ruled yesterday. Two related lawsuits were filed after a Reuters investigation last year found that Tesla consistently exaggerated the driving range of its electric vehicles, leading car owners t
     

Tesla drivers who sued over exaggerated EV range are forced into arbitration

8. Březen 2024 v 18:49
Four Tesla charging stations inside a parking garage.

Enlarge / Tesla Superchargers. (credit: Getty Images | NurPhoto )

Tesla drivers who say the carmaker "grossly" exaggerated the ranges of its electric vehicles have lost their attempt to sue Tesla as a class. They will have to pursue claims individually in arbitration, a federal judge ruled yesterday.

Two related lawsuits were filed after a Reuters investigation last year found that Tesla consistently exaggerated the driving range of its electric vehicles, leading car owners to think something was broken when the actual driving range was much lower than advertised. Tesla reportedly created a "Diversion Team" to handle these complaints and routinely canceled service appointments because there was no way to improve the actual distance Tesla cars could drive between charges.

Several Tesla drivers sued in US District Court for the Northern District of California, seeking class-action status to represent buyers of Tesla cars.

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  • ✇Ars Technica - All content
  • “Disgraceful”: Messy ToS update allegedly locks Roku devices until users give inScharon Harding
    Enlarge / A promotional image for a Roku TV. (credit: Roku) Roku customers are threatening to stop using, or to even dispose of, their low-priced TVs and streaming gadgets after the company appears to be locking devices for people who don't conform to the recently updated terms of service (ToS). This month, users on Roku's support forums reported suddenly seeing a message when turning on their Roku TV or streaming device reading: "We've made an important update: We’ve updated
     

“Disgraceful”: Messy ToS update allegedly locks Roku devices until users give in

7. Březen 2024 v 21:20
A promotional image for a Roku TV.

Enlarge / A promotional image for a Roku TV. (credit: Roku)

Roku customers are threatening to stop using, or to even dispose of, their low-priced TVs and streaming gadgets after the company appears to be locking devices for people who don't conform to the recently updated terms of service (ToS).

This month, users on Roku's support forums reported suddenly seeing a message when turning on their Roku TV or streaming device reading: "We've made an important update: We’ve updated our Dispute Resolution Terms. Select ‘Agree’ to agree to these updated Terms and to continue enjoying our products and services. Press * to view these updated Terms." A large button reading "Agree" follows. The pop-up doesn't offer a way to disagree, and users are unable to use their device unless they hit agree.

Customers have left pages of complaints on Roku's forum. One user going by "rickstanford" said they were "FURIOUS!!!!" and expressed interest in sending their reported six Roku devices back to the company since "apparently I don't own them despite spending hundreds of dollars on them."

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